RECEPTIONIST/ADMINISTRATIVE

EMPLOYER

Lyrette Physiotherapy

LOCATION

Kirkland Lake – 145 Government Rd E, within Blanche River Health

STATUS

Full-Time-37.5 hours – Competitive salary with extended health benefits and Group RSP

DUTIES & RESPONSIBILITIES

This is an excellent opportunity to play a key role in patient care in a growing multidisciplinary clinic alongside registered physiotherapists, massage therapists, and other healthcare professionals. Your responsibilities will include:

·         Schedule appointments, schedule optimization, and patient relationship coordination

·         Coordinate practitioners’ caseload

·         Answer inbound phone calls, emails, and online inquiries

·         Greet patients and provide exceptional customer service

·         Promote clinic services

·         Patient check-in

·         Complete clinical documents as required

·         Maintain and administer client charts and profiles

·         Provide support for effective functioning of the clinic, general office organization/cleanliness and administrative support

We are looking for a motivated self-starter who is passionate about providing excellent customer service in the healthcare industry. A qualified candidate must possess:

·         A recognized medical office or general office administration program diploma, OR equivalent work experience

·         Energetic, positive, friendly and outgoing

·         Experience with EMR software and high level of computer proficiency is preferred

·         Ability to work independently and take initiative. Able to analyze processes and workflows and identify issues and possible improvements

·         Detail-oriented, organizational skills, quick learner

·         Adaptable and able to anticipate changing workflow

·         Punctual, reliable, and flexible

·         Able to learn and work well in a team environment

·         Bilingual is required (English/French)

How to Apply:

By email:

ATTN: Jennifer Rowe, Business Operations Manager

jrowe@lyrettephysiotherapy.ca                                                                                                      

 CLOSING DATE: Friday, February 21st, 2025, at 4:00pm